Children's Hospital of Philadelphia
Grateful Patient Stories
Interviewing & Writing Patient Stories
When interviewing subjects who underwent a traumatic experience, refocus the energy they're putting into their explanation of the trauma. Guide them back to the end result: a beautiful recovery and a hopeful future will provide more thoughtful quotes.
Guide the interview as if it is a conversation, always focusing on the positive interactions, the moments right before and after, and the things the care team said and did that were startlingly human.
