sarah berchild's profile

Persona & Mental Models: Get Satisfaction

sarah berchild
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Usability mental model Case Study user profile customer profile focus groups Heuristics affinity diagram
Usability mental model Case Study user profile customer profile focus groups Heuristics affinity diagram
Usability mental model Case Study user profile customer profile focus groups Heuristics affinity diagram
Usability mental model Case Study user profile customer profile focus groups Heuristics affinity diagram
Persona & Mental Models: Get Satisfaction
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sarah berchild's profile

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sarah berchild's profile
Burbank, CA, USA

Persona & Mental Models: Get Satisfaction

CONCEPT Before any work was to commence on designing new products at Get Satisfaction, we first needed to understand our customers needs and end Read More

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