Case Study: Rapid Temperature Measurement Software Implementation Amid COVID-19
Client Background
In the midst of the COVID-19 pandemic, a large public facility approached our team with a critical challenge: the need to streamline and expedite the temperature measurement process at the entry points to ensure public safety. Long queues and delays were a significant concern, and the client sought a solution that could quickly and accurately measure temperatures, providing a seamless entry experience for visitors and store the captured data in the system.
Project Timeline
Phase 1: Rapid Needs Assessment (Weeks 1-2)
Conducted rapid consultations with stakeholders to understand the urgency and specific requirements.
Assessed the current entry process, identified bottlenecks, and calculated average wait times.
Phase 2: Ideation and Prototyping (Weeks 2-3)
Brainstormed potential solutions, considering hardware and software options for rapid temperature measurement.
Developed low-fidelity prototypes of the software interface for quick validation.
Phase 3: Hardware Integration (Weeks 3-5)
Collaborated with hardware specialists to integrate infrared temperature sensors for accurate and swift readings.
Conducted compatibility tests to ensure seamless communication between the software and the temperature measurement devices.
Phase 4: Software Development (Weeks 5-8)
Developed a user-friendly software interface that displayed temperature readings in real-time.
Implemented algorithms for quick and accurate temperature analysis.
Conducted regular testing to ensure the software's reliability and efficiency.
Phase 5: Pilot Implementation (Weeks 8-10)
Deployed the software in a controlled pilot environment to monitor real-world performance.
Gathered user feedback to identify any usability or technical issues.
Iteratively refined the software based on user input and performance data.
Phase 6: Full-Scale Deployment (Weeks 10-14)
Scaled up the deployment to all entry points of the public facility. (Some of the US government official spaces)
Conducted training sessions for facility staff on the use of the new software.
Established a monitoring system to track the software's performance and address any issues promptly.
Results: The implementation of the rapid temperature measurement software yielded significant improvements:
Entry time reduced by 80%, leading to a substantial decrease in long queues.
Enhanced public safety by quickly identifying individuals with elevated temperatures.
Positive feedback from facility visitors, acknowledging the improved efficiency and reduced waiting times.
Lessons Learned:
Rapid response and agile development methodologies are crucial in addressing urgent public health challenges.
Collaboration with hardware experts is essential for successful integration.
Continuous monitoring and user feedback are vital for refining and optimising software performance.
This case study highlights the success of a project initiated during the COVID-19 pandemic, showcasing how a swift and efficient response led to the development and deployment of a software solution that significantly improved the entry experience at a public facility.
