Live chat software
Live chat software is a communication platform that enables customers to interact directly with customer service representatives, sales and support staff in real-time. It can be used to answer questions, provide troubleshooting and assistance, and give customers an immediate response to their inquiries. Live chat software can also be used to recommend products and services, connect customers with the right department, and provide detailed information about products and servicesTelegram bot / chatbot
Unified messaging software is a platform that allows customers to access all of their communication channels from a single interface. It integrates email, text messaging, voice mail, fax and other messaging services into one centralized inbox.
CRM software is a customer relationship management platform that helps businesses manage customer data and interactions. It provides a central database to store customer information such as contact details, product preferences, purchase history and more.
