FAQ > Creating a Portfolio > Projects: Creating and Editing Projects > I'm having trouble uploading content. …
Topic:
I'm having trouble uploading content. I've checked that my content meets size and file type requirements, but still can't upload.
There are many factors that go into what makes a successful upload - it's our goal to help each of you resolve uploading issues to use Behance to it's full potential.
- First, check that you're using a browser that we FULLY support: (IE9 , Firefox 8 , Safari 5 , and Chrome 15 ) If not, please upgrade and try again.
- Make sure your image meets our format requirements (for example, CMYK uploads are not allowed)
- Make sure that your image is under 5 MB
- First, check that you're using a browser that we FULLY support: (IE9 , Firefox 8 , Safari 5 , and Chrome 15 ) If not, please upgrade and try again.
- Make sure your image meets our format requirements (for example, CMYK uploads are not allowed)
- Make sure that your image is under 5 MB
- Make sure that your image is under our maximum allowed image pixel count of 32 million pixels (megapixels).
- Make sure that you have Javascript, Cookies, and Flash enabled
- Make sure that you don't have any Firewalls or Ad-blockers that might interfere
If you are still unable to upload, try the following:
- Reduce the size of your image to below 4 MB
- Open your image in photoshop and choose "Save For Web"
If none of this works, and you're still having trouble, try to think about your images that ARE working. Did you go about saving these a different way, or adjust anything with formatting?
At any point, you may contact support by clicking "help" on the upper right hand corner of the Network. Please include one of the images you're unable to upload.
- Make sure that you don't have any Firewalls or Ad-blockers that might interfere
If you are still unable to upload, try the following:
- Reduce the size of your image to below 4 MB
- Open your image in photoshop and choose "Save For Web"
If none of this works, and you're still having trouble, try to think about your images that ARE working. Did you go about saving these a different way, or adjust anything with formatting?
At any point, you may contact support by clicking "help" on the upper right hand corner of the Network. Please include one of the images you're unable to upload.
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